Frequently asked questions

Here you can find answers to the most common questions we receive from our customers.

Booking and payment
Why can’t I choose a cabin number when I book?

We have chosen to use a booking function that optimizes the bookings & avoids
double bookings like many other hotels. Therefore, you will only be able to receive one
cabin number on the day of arrival.

Do you have parking spaces?

No, we have specific motorhome plots but no parking spaces.

Can I put up an extra tent on my caravan site?

If the size of the plot allows it, you may do so if the fire distance to the neighbor can be maintained. The
a “tent fee” will be added.

Do we have campsites or cottages available?

Check out our online booking or call us to find out what’s available.

Do you accept cash?

No

When do I pay?

Online booking via website – direct
Booking by mail/phone – by invoice with payment before arrival
Drop-in – Payment at check-in

What happens if I want to cancel or rebook?

It depends on whether or not you have bought a cancellation policy and how close you are to your arrival date.
you cancel. Read more at; Rent and rules of conduct | Bomstadbaden

Remember that you always have a free rebooking if you do this 2 weeks before arrival.

When to pay and which payment methods are available?

Prepayment and you can pay by invoice or swish. Drop-in is possible subject to availability and you pay at the reception.

Camping
Can I put up an extra tent on my caravan site?

If the size of the plot allows it, you may do so if the fire distance to the neighbor can be maintained. The
a “tent fee” will be added.

Is there a barbecue area or possibility to barbecue at the cottage/campsite?

Yes, we have a barbecue area at the activity area and at all cabins. You can also have a barbecue at
their camping site with a barbecue.

What is the effect on camping outlets?

10 amp

What time can I check in?

15:00 for cottages and 13:00 for camping.
It is possible to check in earlier if the cottage is available. Call us to check
same-day availability, we cannot guarantee this the day before

When is check-in/check-out?

Check-in:
Camping 13.00, Cottages 15.00
Check-out:
Camping 12.00, Cottages 11.00

Car/Transport
Is it possible to charge an electric car in the area?

Yes, it is.

What is the easiest way to get to Karlstad? Bus, bike?

The bus only runs in the summer during the children’s summer holidays. Middle of June – middle of August (9
June – 13 Aug 2023).
Bicycle paths are available most of the way to Karlstad and there is the possibility to rent bicycles.
by us. Karlstad is a good cycling city with many cycle paths.

Can I park my car at the cottage/campsite?

Yes, it is.

Is there a bus to Karlstad?

The bus from us runs in summer, June-August. The nearest bus stop for year-round buses is about 3 km away.

Cottages
What TV channels does the cottage have? Is it possible to connect a cromecast/apple TV? etc.

We have the standard offer (free channels) in the cottages. There are HDMI inputs that you can plug in
into other devices. David’s house contains all the channels included in Telia’s largest package.

Why can’t I choose a cabin number when I book?

We have chosen to use a booking function that optimizes the bookings & avoids
double bookings like many other hotels. Therefore, you will only be able to receive one
cabin number on the day of arrival.

Is there a cot and high chair in the cottage?

No, not by default but we are happy to set it up free of charge.

Is there a barbecue area or possibility to barbecue at the cottage/campsite?

Yes, we have a barbecue area at the activity area and at all cabins. You can also have a barbecue at
their camping site with a barbecue.

What cleaning equipment is available in the cottage?

Microfiber cloths, detergent, mop, vacuum cleaner (in 2-bedroom cottages).

WiFi – included? Do you have good wifi here?

WiFi is included and available throughout the campsite. However, there are outdoor access points where we do not
can guarantee good coverage inside the caravan or in some holiday villages.
The restaurant, some service houses, Strandstugorna, Tallenstugorna and the reception area have good
coverage.

What time can I check in?

15:00 for cottages and 13:00 for camping.
It is possible to check in earlier if the cottage is available. Call us to check
same-day availability, we cannot guarantee this the day before

Can you bring your dog?

Yes, and there is no extra charge if you bring your dog in your caravan/camper van. If you
If you book a cabin, 150:- per cabin will be added.

What is included and available in a cabin?

Dishwashing liquid, household utensils, toilet paper, paper towels, duvets, pillows and all necessary for
living in the cottage is included. Read more on the specific cottage description.

When is check-in/check-out?

Check-in:
Camping 13.00, Cottages 15.00
Check-out:
Camping 12.00, Cottages 11.00

General questions
What TV channels does the cottage have? Is it possible to connect a cromecast/apple TV? etc.

We have the standard offer (free channels) in the cottages. There are HDMI inputs that you can plug in
into other devices. David’s house contains all the channels included in Telia’s largest package.

Is there a sauna at the campsite?

Yes, there is a sauna in our relaxation area. This relaxation area must be rented for a
fee.

Do you have parking spaces?

No, we have specific motorhome plots but no parking spaces.

How is the reception open?

In high summer, the reception is open from 8:00 to 22:00. For other opening hours, see
Opening hours in our reception and shop | Bomstadbaden

Is there a barbecue area or possibility to barbecue at the cottage/campsite?

Yes, we have a barbecue area at the activity area and at all cabins. You can also have a barbecue at
their camping site with a barbecue.

What are your activities in the area?

Padel, frisbee golf, adventure golf (18 holes), bike park, outdoor chess, jumping pillows,
tipi walk, playgrounds (4), boules court, multi-purpose arena for football and basketball, adventure course,
volleyball, pedal boats, kayak, SUP

What is the effect on camping outlets?

10 amp

Does the shower cost extra?

No, shower is included in the camping/cabin fee.

Is breakfast available?

Unfortunately, we do not offer breakfast service but it is possible to buy your own breakfast with the
freshly baked bread in the shop.

How do I get in through the barrier after closing?

At check-in, you will receive a key card/tag to open the barrier. Note that the boom
cannot be opened between 23.00 and 06.30.

WiFi – included? Do you have good wifi here?

WiFi is included and available throughout the campsite. However, there are outdoor access points where we do not
can guarantee good coverage inside the caravan or in some holiday villages.
The restaurant, some service houses, Strandstugorna, Tallenstugorna and the reception area have good
coverage.

How do I check in when the reception is closed?

If you have a paid reservation and arrive after the reception has closed, we will put out your arrival envelope for you to pick up when you arrive. Please note that the barrier cannot be opened after 23.00.

What is included and available in a cabin?

Dishwashing liquid, household utensils, toilet paper, paper towels, duvets, pillows and all necessary for
living in the cottage is included. Read more on the specific cottage description.

When is check-in/check-out?

Check-in:
Camping 13.00, Cottages 15.00
Check-out:
Camping 12.00, Cottages 11.00

How much does it cost for two people in a motorhome?

From 285 kr-645 kr depending on the season. 250 SEK on presentation of ACSI/ADAC Campcard during certain periods. We charge a site fee that is not based on the number of people/animals. (Link to price list)

Are you a member of ACSI/ADAC?

Yes, you can take advantage of their Campcard discount on presentation of a valid card if payment is made at reception. However, the discount does not apply to the 400 area.

How far is it from Karlstad?

Bomstadbaden is only 9 km from Karlstad city center and 4 km from Bergvik, one of Sweden’s largest shopping centers, including IKEA, Coop Forum, ICA Maxi and Biltema.

When is check-in and check-out?

For cottage and room bookings, the check-in time is at 10:00 am. 15:00 and check-out time at 11:00.

For reservations of tents, caravans and motorhomes, the check-out time is at noon. 12:00 and check-in time at 13:00.

Can you connect to a satellite dish to watch TV?

We have no wired satellite TV that can be connected to but if you have your own satellite dish you can get broadcast in most places.

Is there WiFi on the site?

Wifi is available and included. Password required

Is it possible to fish?

Fishing in Lake Vänern is allowed and free of charge.

Can you rent a boat?

Pedal boat, kayak, SUP can be rented from the beach kiosk. Rowing boats are not available for rent.

Does it cost to take a shower?

Shower included in the camping fee

Can the dog run loose on the campsite?

Dogs must be on a leash in the area, but we have a dog yard where the dog can run freely and a dog bath where dogs can swim freely under good obedience.

Can I bring a dog to the campsite?

Yes, dogs are welcome.

What are my obligations?

During the stay at the campsite, the attached regulations apply.

Violation of rules and regulations for the facility, or breach of the agreement in general, may lead to the agreement being terminated with immediate effect, whereby a refund of any remaining rental fee will not be issued. If you are staying at the campsite, you will also be responsible for the cost of the entire rental period and for any refunds to guests who have suffered injuries or other damages.

Are you open for business?

You can buy for 24 hours if there are more than 7 days left until arrival.

Is cleaning included in the price?

The cottage/campsite must be cleaned before departure. The price does not include cleaning, but you can buy our cleaning service, it costs 590:- for Linden, Eken, Aspen, Granen & Skogsgläntan 1, 790:- for Tallen and Villavagn and Skogsgläntan 2 and 990:- for Strandstugorna (excluding garbage and dishes).

What happens if I want to change or cancel?

There are slightly different rules depending on how you have booked your accommodation. You can read more about our change and cancellation policy here.

When does my booking become binding?

The booking becomes binding when you receive a confirmation of your booking from us. It can be done in different ways, in writing, by email or through an online booking system.

Restaurant
Is breakfast available?

Unfortunately, we do not offer breakfast service but it is possible to buy your own breakfast with the
freshly baked bread in the shop.

Is the restaurant open?

The restaurant is open at least between April 30 and August 31.

Housing for all

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COTTAGES

We offer a range of different types of cottages. They range from small red-washed cottages to larger 54-square-meter cottages with private balconies. You live as comfortably as in your own summer house.

From SEK 595
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TENT

We have both bookable camping pitches for tents but also a specific tent area where you can come as a drop-in guest.

From SEK 225
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MOBILE HOME

Why not choose one of our popular campervan sites with fantastic views of Lake Vänern. Or if you prefer more privacy and peace and quiet, we have areas for that too.

From SEK 295
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CARAVAN

Choose from many different types of plots based on your preferences. We have everything from scenic plots to plots overlooking Lake Vänern.

From SEK 295

Activities

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LEADER-LED CHILDREN’S ACTIVITIES

Meet Swen the moose, do arts and crafts, have a 5-way fight or just join us and have a lot of fun on your vacation.

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Popular

RELAX

When the winter chill penetrates the walls and ceilings, there’s nothing better than soaking in a jacuzzi. Our relaxation center in Karlstad is open all seasons.

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ACTIVITY CENTER

Water activities for hire. Get out on our beautiful waters.

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MULTIARENA

Our multi-arena is perfect for most ball sports and is free of charge for our residents.